With quality in mind
Upon receiving your request, our molecular biology experts first design the sequence based on your specifications and use case. Next, they determine manufacturability of both template DNA and mRNA , using our proprietary algorithms. This gives us the best chance of producing a high quality mRNA for you, even though some sequences can be unexpectedly challenging.
Based on the work we expect to need to do, you will receive a quotation at the specified email address. Once you accept the quote, we send you a binding sales order and we get to work. If de novo DNA synthesis and cloning is required, typically within 4-5 weeks your product is ready for shipment. Of course, you will receive an email when you can expect your product to arrive.
If the mRNA adheres to our internal quality standards, we ship right away. However, some sequences are particularly challenging and result in deviations from the quality standard. In the rare cases this happens, we can do 2 things: 1) we can try to optimize the production process, or 2) you can accept the deviations to get you product in hand faster, and we can advice if and how it may affect the performance of the product. Meanwhile, we would continue at our cost to optimize the process for your sequence.