After your quotation/order request
Once you send the form in, we take the following steps a.s.a.p. to help you get the best mRNA as fast as possible:
1. a RiboProfessional™ checks your request,
2. gets in touch if needed, and
3. sends you a quotation within 24h
4. when you OK the quotation, we get started.
For repeat orders (an option in our ordering menu), you will still get a quotation, but we often already start with synthesis ‘at risk’ from DNA that is ‘on file’ to realize the shortest possible turn-around time. Of course, you may still ask for amendments of the order based on the quotation. The risk is entirely ours.
After your order
During production, we do the following things:
- Optimize the sequence if desired
- Communicate optimized sequences back to you (optional)
- Order DNA if needed
- Perform RNA synthesis
- Perform Quality Control
- Arrange shipping
- Check if material has arrived complete and correct
- Send invoice
- Follow-up to help you with your experiments if needed
For planning purposes, you will receive updates at steps 2, 4 and 6.